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3 Key Players for Crisis Management Preparedness

by Tristan

How Prepared is Your Organisation for a Crisis? 📊

In a world where unexpected crises can disrupt business operations in an instant, being unprepared is not an option. Did you know that 75% of businesses without a crisis management plan fail within three years of a major disaster? Ensuring your organisation is equipped to handle any crisis involves integrating three crucial roles into your crisis management strategy.

Introducing Our Infographic: 3 Key Players for Crisis Management Preparedness

This visual guide employs a triangular layout, positioning each essential role at the vertices, highlighting their collaborative impact on crisis readiness. Let’s dive into the roles that are critical to a robust crisis management framework:

  1. Crisis Manager: Also known as the Crisis Response Coordinator or Emergency Management Director, the Crisis Manager occupies the top vertex of our triangle. This individual is the cornerstone of crisis planning, proficient in developing and implementing crisis management plans. Their high decision power makes them central to leading response activities and resolving emergencies effectively.
  2. Risk Communication Specialist: Found at the left vertex, this specialist is key to managing all communications with internal and external stakeholders during a crisis. Known also as the Communication Officer or Public Information Officer, they ensure accurate and timely dissemination of information. Their skill set includes public relations and stress management under pressure, enabling them to maintain transparent communication channels. While their decision power is moderate, their role in shaping crisis communications is invaluable.
  3. Business Continuity Planner: At the right vertex, the Business Continuity Planner, also known as the Continuity Manager or Resilience Planner, focuses on developing strategies to ensure critical business operations continue during and after a crisis. Their expertise in business continuity, disaster recovery, and contingency planning makes them essential in safeguarding operational capabilities and minimising disruption. Their operational decision power is crucial in implementing continuity plans and recovery actions.

Why This Matters

Integrating these roles creates a synergistic approach to crisis management, ensuring your organisation is not only prepared but resilient. Each role is symbolised with distinct icons in our infographic: a helmet for the Crisis Manager, a megaphone for the Risk Communication Specialist, and a shield for the Business Continuity Planner. We have used a gradient of red shades to symbolise urgency and alertness because, in times of crisis, every second counts.

Empower Your Crisis Response Strategy

Our infographic is more than just a visual aid; it’s a comprehensive guide to fortifying your crisis management framework. Are you ready to elevate your organisation’s preparedness? Take action now by ensuring these key roles are part of your crisis response team.

References:

https://www.rockdovesolutions.com/blog/risk-costs-of-not-having-a-business-continuity-management-program

Tristan

Tristan

A coach and transformation expert, bringing practicality to the forefront of every project. Holds certifications in Scrum, Kanban, DevOps, and Business Agility, and is one of the few Accredited Kanban Trainers (AKT) globally. Specialises in efficient business operations. Currently completing ICF PCC Level 2 certification.

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